ACCESS Public Transportation



Within the city limits of Hays:

  • Cash — $2.00 per one way trip
  • Ticket — 10 for $20.00
Outside the city limits of Hays:
  • Cash — $4.00 per one way trip
  • Ticket — 10 for $40.00
Tickets can be purchased from the driver, however the driver cannot make change. If you do not have the correct change,to purchase tickets you may either stop by the main office at 1205 East 22nd Street, Hays, Kansas or send a check to the noted address and the tickets will be mailed to you.


Your safety is our concern. For that reason, all individuals riding ACCESS are required to occupy a seat and utilize the seat belts. All riders will remain seated when the vehicle is in motion and remain so until the vehicle comes to a complete stop.

Transporting Children

All children under the age of fourteen must be accompanied by an adult. Children four and younger must ride in a car seat. ACCESS does not provide a car seat. If you need one, you will need to supply it yourself. Due to space restrictions on the bus, you cannot leave the car seat on the bus.

Pick-Up Times

Due to the nature of our business, the bus may arrive 15 minutes before or after your scheduled time. We ask that you be prepared for pick-up during this window of time. Upon arrival, the driver will wait for 5 minutes before leaving for their next destination. If you are scheduled for a pick-up time and do not keep it (no show), you will be charged for the ride.

No Shows/Cancellations

For an explanation of No Shows/Cancellations, please refer to our Rider Information Handbook which can be obtained from any driver or through a link on this webpage in the Rider Information Handbook section. All Cancellations must be called in at least 1 hour in advance or it will be considered a late cancel.


You are allowed to bring personal packages onto the bus, but they must be kept in your possession at all times.

Wheelchair Lifts/Bus Operation

No individual other than the driver is allowed to operate any controls on the bus. This includes operating the lift, tie-downs, air conditioning, heat, or lights. Most lifts can be used to assist you to enter the bus, however, please notify the dispatcher when making the appointment if you feel this is a necessity. You will need to be able to keep your balance and hold on to the hand rail for your safety.

Inclement Weather

Inclement weather may curtail or alter operations of ACCESS Public Transportation. Please check with the dispatcher for schedule modifications during inclement weather. Any changes in schedule or temporary suspension of service will be communicated to local radio and television stations.


ACCESS Public Transportation basic policies are outlined in a brochure which may be obtained from any driver, by request, or at the ACCESS main office located at 1205 East 22nd Street, Hays, Kansas.

Rider Information Handbook

A pdf of the Rider Information Handbook can be found at this link


You can mail or call with your comments/concerns about the service to:
DSNWK/ACCESS Public Transportation
Transportation Manager
P.O. Box 310
Hays, KS 67601
(785) 621-2078