Service Delivery Improvement Plan
1. Recruit, develop and retain a skilled and satisfied workforce. 2. Maximize use of available resources (financial, staff, facilities/equipment) to meet the needs of person’s served . 3. Secure and develop resources to position DSNWK toward greater financial stability. 4. Enhance and/or expand service delivery models to be responsive to the changing needs of person’s with disabilities. 5. Develop a new life planning process: 1) that is user friendly and streamlined; 2) focuses on a person's preferred lifestyle, separate from the routine daily supports in each service area; 3) where the outcome documents are clear and concise based on the user's need; 4) is a tool that helps staff cover all the aspects of the person's life; 5) identifies progress. |
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